Network Operations & Administration Services

Providing The Support You Need, When And Where You Need It. At FNS, maintaining the integrity of your network is always a top priority. That's why our experienced technicians are always available to offer you support. Phone support is available to you 24 hours a day, seven days a week for resolving your telecommunications equipment issues related to operations, reliability and maintenance. FNS technicians can also be dispatched to your location for on-site trouble shooting when and where you need it. In addition, we offer Network Operations Center (NOC) services that include network surveillance, administration, provisioning and remedial maintenance. To find out more, call Fujitsu Network Services at 1-800-777-FAST or visit our website at www.fns.fujitsu.com. Services Provided Network Utilization Analysis Document Physical Assets & Logical Topologies Troubleshoot, Fault Detection, Isolation, Repair & Restoration Alarm Management & Problem Diagnosis Network Backup, including Disaster Recovery Procedures Perform Routing Moves, Additions, and Changes Process Flow Manage User Accounts Apply Network Component Changes Monitor Network Activity Against Established Baselines Monitor Network Alarms Isolate & Repair Network Problems Backup Network Perform Routine Moves, Additions, & Changes Provide On-Site Technical Support